DBaaS Services Ltd - Ethical Statement 2025-2026

Our Commitment to Ethical Excellence

DBaaS upholds ethical conduct as the foundation for sustainable business. We commit to integrity, transparency, and responsible practices across IT services, cloud solutions, and digital initiatives.

Core Ethical Principles

Data Privacy & Security: Cybersecurity, GDPR compliance, confidentiality, audits.
Professional Integrity: Honest assessments, realistic timelines, continuous learning, disclose conflicts.
Service Excellence: High uptime, SLAs, responsive support, client satisfaction.
Environmental Responsibility: Energy-efficient infrastructure, paperless operations, green vendor partnerships.
Fair Business Practices: Clear contracts, competitive pricing, respect IP, diversity in hiring.

Client Relationship Ethics

Transparency: Reports, open communication, proactive updates.
Competency: Stay current, invest in training, participate in industry forums.

Compliance & Governance

Regulatory Compliance: Follow IT regulations, audit standards, industry-specific compliance.
Internal Governance: Ethics training, clear escalation, annual review, independent audits.

Stakeholder Responsibilities

Clients: Protect interests, scalable solutions, confidentiality, growth support.
Employees: Respect, competitive benefits, innovation, safe working conditions.
Community: Local development, tech education, cybersecurity initiatives, volunteering.

Ethical Decision-Making

Legal compliance, client interest, transparency, sustainability, best practices.

Reporting & Accountability

Direct communication, anonymous reporting, client feedback, third-party mediation.

Continuous Improvement

Annual policy review, stakeholder feedback, benchmarking, proactive updates.

Contact & Questions

Ethics Officer: main contact channels
Management Team: direct access for escalations
Independent Review: third-party review available

DBaaS is committed to integrity, transparency, and respect for all stakeholders—forming the foundation for lasting partnerships and exceptional client value.