Consulting Services
Strategic IT consulting that aligns technology with business growth. We assess infrastructure, identify gaps, and create scalable roadmaps to adopt the right solutions for maximum efficiency and ROI.
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Future-ready IT services that enhance security, boost performance, and accelerate
digital transformation across your organisation
Technology is the backbone of every successful organisation. From daily operations to long-term growth, reliable IT systems ensure efficiency, security, and continuity.
DBaaS Ltd provides end-to-end IT services tailored to meet evolving business demands. Our expert teams work closely with organisations to design, implement, and manage solutions that align with strategic goals while maintaining compliance and performance.
Our commitment to quality and customer satisfaction ensures that every solution delivers measurable value and long-term reliability.
Well-managed IT systems minimise costly downtime, optimise complex workflows, and ensure seamless business continuity across all operational functions. Proactive monitoring and maintenance prevent disruptions before they impact productivity.
Flexible IT infrastructures enable businesses to scale resources efficiently as market demand grows. Cloud-native solutions and modular architectures support rapid expansion without compromising performance or reliability.
Proactive security measures protect critical data, systems, and networks from increasingly sophisticated cyber threats. Multi-layered defence strategies and compliance frameworks safeguard business assets and customer trust.
Modern IT services empower organisations to adopt emerging technologies confidently and stay ahead in competitive markets. Strategic technology partnerships accelerate digital transformation and unlock new revenue opportunities
Technology expertise designed for modern enterprises
Strategic IT consulting that aligns technology with business growth. We assess infrastructure, identify gaps, and create scalable roadmaps to adopt the right solutions for maximum efficiency and ROI.
IT Managed Services with proactive monitoring and end‑to‑end management to improve reliability, enhance performance, reduce downtime, and ensure seamless operations for consistent business productivity and efficiency.
IT Governance Services that establish compliance‑driven frameworks, strengthen security, ensure regulatory alignment, manage risks, and guide organisations in maintaining accountability, structured policies, and effective technology‑driven decision‑making.
Fast‑response IT support with continuous monitoring and routine maintenance to prevent issues, minimise downtime, and ensure smooth, uninterrupted business operations with reliable technical assistance.
QA Testing Services that ensure software quality through performance, security, and reliability validation, identifying defects early to deliver stable, high‑quality applications and seamless user experiences.
Cloud computing services offering seamless migration, optimisation, and ongoing management to enhance scalability, improve performance, reduce costs, and ensure secure, efficient cloud‑based business operations.
AI and data analytics solutions that transform raw data into actionable insights, improve decision‑making, automate processes, and help businesses achieve smarter, more efficient, data‑driven outcomes.
Software licensing services offering expert guidance to ensure compliance, optimise costs, manage renewals, reduce risks, and help businesses choose the right licences for efficient operations.
Delivering measurable value through reliable technology
Our IT services help optimise technology spending by removing inefficiencies and eliminating unnecessary costs. With predictable operational expenses and proactive management, businesses gain better financial control and long‑term cost stability. We also implement scalable solutions, enhance system reliability, and provide continuous performance monitoring, enabling organisations to improve productivity, reduce risks, and achieve stronger technology alignment with overall business objectives.
Reliable systems combined with proactive IT support significantly reduce downtime and keep daily business operations running smoothly. With fewer technical issues interrupting workflows, teams can stay focused on their core responsibilities and complete tasks more efficiently. This stability not only improves individual productivity but also enhances overall organisational performance, creating a more seamless, dependable, and productive workplace environment.
Stable and secure IT environments ensure consistent service delivery across all customer touchpoints, allowing businesses to maintain reliability and high‑quality experiences. Faster response times, improved system performance, and seamless operations build customer confidence and strengthen long‑term relationships. By minimising service disruptions and enhancing operational stability, organisations can deliver dependable support that leads to greater customer satisfaction, loyalty, and trust in their brand.
Our scalable and flexible infrastructure solutions are built to grow alongside your business, ensuring long‑term adaptability and performance. By integrating future‑ready technologies, organisations stay agile and fully equipped to handle evolving market demands. These modern solutions strengthen operational resilience, support seamless expansion, and enable businesses to respond quickly to new opportunities, challenges, and customer expectations in a rapidly changing digital landscape.
Partner with DBaaS Ltd for secure, compliant, and scalable IT solutions meticulously designed to support your business growth and long-term success. Our experienced teams deliver technology excellence that transforms operations and drives competitive advantage.
The following document outlines the service level agreements (SLAs) and support framework provided
for the maintenance and monitoring of Supported Systems.
Monthly Availability Target
Monitoring Interval
Permitted Downtime
| Day | Time |
|---|---|
| Working Days | 20:00 – 06:00 |
| Saturday | 12:00 – 23:59 |
| Sunday | 00:00 – 23:59 |
| Priority | Response Time | Resolution Target |
|---|---|---|
| Priority 1 (Critical) | Within 20 minutes | 4 Hours (24/7) |
| Priority 2 (Non-Critical) | Within 4 hours | 7-Day Fix Time |
Resolution includes full service restoration via permanent fix or workaround.
Standard support hours: 07:30 – 17:00 (Working Days).
Priority incidents are supported evenings and weekends.
Frequently Asked Questions
International House,
36-38 Cornhill, City
of London
EC3V 3NG
