Executive Summary
DBaaS is committed to maintaining the highest standards of security to protect customer data, ensure service integrity, and maintain regulatory compliance. This Security Policy outlines our comprehensive approach to information security, data protection, and risk management for the 2025-2026 period
Security Framework and Governance
Security Management Structure
Chief Information Security Officer (CISO): Executive oversight of all security initiatives and strategic direction.
Security Operations Center (SOC): 24/7 monitoring, incident response, and threat detection capabilities.
Security Committee: Cross-functional team including representatives from Engineering, Legal, Compliance, and Operations.
Security Champions Program: Designated security advocates within each development team to promote security best practices
Compliance and Certifications
DBaaS maintains compliance with industry-leading security standards:
- SOC 2 Type II - Annual third-party audits for security, availability, and confidentiality
- ISO 27001 - Information Security Management System certification
- PCI DSS Level 1 - Payment card industry compliance (where applicable)
- GDPR Compliance - European data protection regulation adherence
- HIPAA Compliance - Healthcare data protection standards (for eligible customers)
Data Protection and Privacy
Data Classification
Public Data: Non-sensitive information that can be freely shared Internal Data: Information
restricted to DBaaS employees and authorized partners Confidential Data: Sensitive business information requiring
access controls Restricted Data: Highly sensitive data including customer PII, financial records, and security credentials
Data Encryption
Encryption at Rest
- AES-256 encryption for all customer databases and backups
- ransparent Data Encryption (TDE) implemented across all database engines
- Hardware Security Modules (HSMs) for encryption key management
- Regular key rotation following industry best practices (minimum 90-day cycles)
Encryption in Transit
- TLS 1.3 minimum for all client connections
- End-to-end encryption for data replication and backup processes
- VPN tunneling for administrative access and inter-service communication
- Certificate pinning to prevent man-in-the-middle attacks
Data Residency and Sovereignty
- Geographic data controls allowing customers to specify data storage regions
- Cross-border data transfer protections with appropriate legal frameworks
- Data localization compliance with regional regulations
- Customer data isolation ensuring complete logical separation between tenants
Infrastructure Security
Cloud Security Architecture
Multi-Layered Defense
- Network segmentation with micro-segmentation for database services
- Web Application Firewalls (WAF) with real-time threat detection
- Distributed Denial of Service (DDoS) protection with automatic mitigation
- Intrusion Detection and Prevention Systems (IDPS) monitoring all network traffic
Container and Orchestration Security
- Kubernetes security hardening following CIS benchmarks
- Container image scanning for vulnerabilities before deployment
- Runtime protection with behavioral analysis and anomaly detection
- Service mesh security with mutual TLS for microservice communication
Database Security Controls
Access Controls
- Multi-Factor Authentication (MFA) required for all administrative access
- Role-Based Access Control (RBAC) with principle of least privilege
- Just-in-Time (JIT) access for emergency administrative operations
- Regular access reviews and automated deprovisioning of inactive accounts
Database-Specific Security
- Database activity monitoring with real-time alerting for suspicious queries
- Query-level audit logging for compliance and forensic analysis
- SQL injection prevention through parameterized queries and input validation
- Database firewall rules to restrict unauthorized access patterns
Identity and Access Management (IAM)
Authentication Framework
Customer Authentication
- Single Sign-On (SSO) integration with popular identity providers
- API key management with rotation capabilities and usage monitoring
- OAuth 2.0 and OpenID Connect support for secure API access
- Biometric authentication options for high-security environments
Internal Authentication
- Zero Trust Architecture requiring verification for all access requests
- Privileged Access Management (PAM) for administrative functions
- Regular credential audits and forced password/key rotations
- Session management with automatic timeout and re-authentication requirements
Authorization and Permissions
- Fine-grained permissions at database, table, and column levels
- Dynamic access policies based on user context and risk assessment
- Audit trails for all authorization decisions and access attempts
- Automated compliance reporting for access control effectiveness
Vulnerability Management Program
Security Testing and Assessment
- Continuous Security Testing
- Static Application Security Testing (SAST) integrated into CI/CD pipelines
- Dynamic Application Security Testing (DAST) for running applications
- Interactive Application Security Testing (IAST) for real-time vulnerability detection
- Software Composition Analysis (SCA) for third-party component vulnerabilities
Penetration Testing
- Quarterly external penetration testing by certified third-party security firms
- Internal red team exercises simulating advanced persistent threats
- Bug bounty program encouraging responsible disclosure from security researchers
- Vulnerability disclosure program with clear reporting and response procedures
Patch Management
- Automated patching for operating systems and infrastructure components
- Database engine updates following rigorous testing and rollback procedures
- Zero-day vulnerability response with emergency patching capabilities
- Patch compliance monitoring and reporting across all systems
Incident Response and Business Continuity
Security Incident Response
Response Team Structure
- Incident Response Team with clearly defined roles and escalation procedures
- Communication protocols for customer notification and regulatory reporting
- Forensic capabilities for detailed incident analysis and evidence preservation
- Post-incident review process for continuous improvement
Response Procedures
- Automated threat detection with immediate alerting and initial response
- Incident classification system for appropriate resource allocation
- Containment procedures to limit impact and prevent lateral movement
- Recovery and restoration processes with integrity verification
Business Continuity and Disaster Recovery
Backup and Recovery
- Automated daily backups with point-in-time recovery capabilities
- Cross-region backup replication for disaster recovery scenarios
- Backup encryption and integrity verification processes
- Recovery time objectives (RTO) and recovery point objectives (RPO) guarantees
High Availability
- Multi-availability zone deployment for fault tolerance
- Automatic failover mechanisms with health monitoring
- Load balancing and traffic distribution for optimal performance
- Capacity planning and auto-scaling for demand fluctuations
Security Monitoring and Logging
Security Information and Event Management (SIEM)
- Real-time log analysis across all systems and applications
- Behavioral analytics for anomaly detection and threat hunting
- Correlation rules for identifying complex attack patterns
- Automated response for known threat indicators
Audit Logging and Compliance
- Comprehensive audit trails for all database operations and administrative actions
- Immutable logging with cryptographic verification
- Long-term log retention meeting regulatory requirements
- Automated compliance reporting for audit and regulatory purposes
Third-Party Security
Vendor Security Management
- Vendor security assessments before engagement and annually thereafter
- Security requirements in all vendor contracts and service agreements
- Regular security reviews of critical suppliers and partners
- Incident coordination procedures with third-party providers
Supply Chain Security
- Software bill of materials (SBOM) for all components and dependencies
- Code signing verification for all software deployments
- Secure development lifecycle requirements for custom software
- Open source security scanning and license compliance
Employee Security Program
Security Awareness and Training
- Annual security training for all employees with role-specific modules
- Phishing simulation programs with regular testing and education
- Security champion training for technical team leads
- Incident response training and tabletop exercises
Background Checks and Screening
- Comprehensive background checks for all employees with system access
- Ongoing monitoring for employees with privileged access
- Insider threat detection programs and behavioral monitoring
- Secure termination procedures for departing employees
Regulatory Compliance and Privacy
Privacy by Design
- Data minimization principles in all system designs
- Purpose limitation ensuring data is used only for intended purposes
- Consent management systems for user privacy preferences
- Data subject rights implementation for GDPR and similar regulations
Regulatory Reporting
- Breach notification procedures meeting legal timeframes
- Regular compliance assessments and gap analysis
- Regulatory liaison management for ongoing compliance discussions
- Documentation maintenance for audit and regulatory review
Security Metrics and KPIs
Key Performance Indicators
- Mean Time to Detection (MTTD) for security incidents
- Mean Time to Response (MTTR) for incident resolution
- Vulnerability remediation time across all severity levels
- Security training completion rates and effectiveness metrics
Risk Assessment and Management
- Quarterly risk assessments with threat landscape analysis
- Risk register maintenance with mitigation status tracking
- Security posture reporting to executive leadership and board
- Third-party risk scoring and monitoring
Continuous Improvement
- Annual security strategy review and objective setting
- Threat intelligence integration for proactive defense measures
- Security technology evaluation and modernization
- Industry best practice adoption and benchmarking
Feedback and Communication
- Customer security feedback integration into product development
- Security community engagement and knowledge sharing
- Transparency reporting on security practices and incidents
- Regular policy updates reflecting the evolving threat landscape
This Security Policy represents DBaaS's commitment to protecting customer data and maintaining service security. The policy is subject to regular review and updates based on evolving threats, regulatory requirements, and industry best practices
